This Privacy Policy explains how Lingua Focus processes personal data in connection with its website, course inquiries, enrolment, and small-group language courses in Al Khor and online.
We use personal data to respond to inquiries, assess course suitability, carry out level screening, match groups and timetables, confirm course terms, manage enrolment, deliver scheduled group lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal or accounting obligations.
We may share personal data with payment processors, website hosting providers, communication tools, and online lesson or scheduling services that help us operate the business. These parties act on our instructions or under their own applicable privacy terms, and they are expected to use the data only for the services they provide.
We may disclose personal data where required by law, regulation, court order, or a lawful request from a public authority. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of our services.
Subject to applicable law, you may ask to access, correct, or delete personal data, or to object to certain processing. You may also request restriction of processing in appropriate cases and raise concerns about inaccurate or incomplete records.
To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details where needed to verify identity, locate the data, or determine whether an exception applies.
Records are retained for the period necessary to manage inquiries, placement, enrolment, lessons, payments, and course administration. After that, data is deleted, anonymized, or archived where retention is required for accounting, dispute handling, or other legal obligations.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication channels.
We may collect identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment details, payment-related records, attendance information, lesson participation notes, progress review records, and technical data from website use. Where online lessons are used, we may also process device and connection information needed to support the session.
We receive data directly from you when you submit a contact form, book by phone or email, request an online consultation, or take part in screening and enrolment steps. We also obtain information from our booking, payment, and online lesson tools, and from records created during scheduled group lessons, guided practice, and course progress review.
The website may use essential cookies to support page security and form functions, functional cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You may manage cookies through your browser controls and, where available, through any cookie notice or preference tool on the website. Blocking certain cookies may affect form submission, session continuity, or other basic functions needed to operate the site.
